FAQs

Are JAWS products biodegradable?

Yes, All JAWS ready-to-use formulas are biodegradable, and all except for the Disinfectant Cleaner/Degreaser are non-toxic cleaning products. The safer surfactants in our products break down quickly to non-polluting compounds and help protect aquatic life in both fresh and salt water.

 

Is it safe for homes with pets?

Yes, when used according to the label directions JAWS formulations are safe for use in households with pets. As with any other cleaning materials, we recommend rinsing food and drinking water dishes, or other surfaces that pets may come into prolonged contact with, after using our cleaners.

 

What if I have hard water? Will JAWS products still work?

Yes. Each of the JAWS formulations has been designed to work in hard water. However, they generally perform best in softened water.

 

How do I change the refill pod?

Refill pods are easy to remove. The top of the pod has a rim around it to keep it from going inside the bottle. Slip your fingernail or a dull butter knife under it and it should pull out easily. After you have completely used your bottle of cleaner, remove the empty pod, fill your bottle with water to the fill line, drop the pod in the neck of the bottle, then insert the sprayer and twist it on. The twisting action of the sprayer will release the concentrated cleaner into the water.

 

Are JAWS refill pods reusable?

No, JAWS refill pods are not reusable because the seal is broken when the concentrate is released into the water. However, the pods are recyclable.

 

Do I need to shake the bottle to get the concentrate to dissolve or mix with the water?

It is not necessary to shake the bottle. Once the concentrate releases, it mixes with the water and is ready to use.

 

Do I need to use hot water?

JAWS pods will work with any water temperature.

 

Does the bottle have to be completely empty before refilling?

For the best results, completely use the contents of the bottle before refilling. The concentrated cleaner is formulated to mix with 25 oz. of water. For consistent cleaning results, we recommend rinsing the bottle with fresh water before using the next pod.

 

How many times can I reuse the bottle?

The bottle is made to be used over and over again.

Is it true that I can clean my LCD, plasma TVs, computer monitors, and smart phone with JAWS Glass Cleaner?

Yes! It’s best if you spray our alcohol-free and ammonia-free glass cleaner on a lint-free cloth first, and then wipe the surface. Find out more on the JAWS Glass Cleaner page.

 

Will my windows streak if I clean them with JAWS Glass Cleaner in the sunlight?

JAWS Glass Cleaner does not contain ammonia or alcohol and is a non-streaking formula. This ammonia-free glass cleaner does not dry as quickly as other glass cleaners and doesn’t streak – even in sunlight! It’s the best streak-free window cleaner on the market!

 

Will JAWS products harm my granite countertops?

JAWS Glass Cleaner and Kitchen Cleaner/Degreaser products are best for this use, and will not harm your sealed granite counter tops. In fact, both products will make your granite look great by giving it a streak-free shine. However, they are not suggested for natural marble. If you have natural marble, please make sure to do a spot test in a well-hidden place first.

 

What if I want to add two pods to one bottle?

We recommend that you do not use more than one pod in each bottle. Our pods are concentrated and prepared for the recommended dilution rate. However, if you do feel the cleaning task requires an additional pod, the solution may no longer be considered non-toxic.

 

Does JAWS test on animals?

Absolutely not! JAWS does not test our products on animals or use any animal derived materials in the products manufactured. 

 

What products do you recommend to remove mineral and calcium stains on the shower glass?

We recommend Jaws Shower Daily Cleaner for daily cleaning and Creme Cleanser for when a deeper clean is needed. Both will help you remove soap, mineral and calcium residue.

 

How can I remove oxidation stains on Stainless Steel?

We recommend our Creme Cleanser to clean the oxidation stains on Stainless Steel and then maintain it with our Lemon Oil that will help you bring out that beautiful shine of the Stainless Steel and help prevent oxidation on it.

 

Is Lemon Oil only used on stainless steel?

No. It is ideal for polishing furniture, laminate sheets, bronze and stainless steel.

 

What does the Creme Cleanser is use for?

It is a mild, abrasive cleaner that easily removes calcium and mineral stains, rust, grease, soap residue and rubber marks from shoes. Effectively cleans a variety of surfaces in the bathroom and food service areas. Safe to use on porcelain, ceramic and stainless steel surfaces. Just let the product sit on the surface for a moment to increase the effectiveness.

 

Do the Creme Cleanser and Lemon Oil should be diluted?

No. Both are ready-to-use products.

Do you ship outside of P.R. to the U.S.?

Yes, we ship outside of P.R. to the U.S.